At Waterfront Palms, we deeply value your patronage and understand the significance of your privacy. This document delineates our approach to collecting, utilizing, disclosing, and safeguarding your data while you engage with our platform and associated services. It also elucidates your rights concerning the information we gather or hold about you and offers guidance on reaching out to us with any privacy-related inquiries.

If you do not consent to the terms outlined in this Privacy Policy, kindly refrain from accessing or utilizing our services. Should you have any queries or feedback regarding this policy, please do not hesitate to contact us at admin@waterfrontpalms.com.

I. Summary of Privacy Policy

1.1 Coverage
This Privacy Policy is crafted to elucidate:

• The specific categories of personal information we collect and how we employ them.
• Instances in which we may share your personal information.
• The options available to you concerning the collection, usage, and sharing of your personal information.

1.2 Collection and Usage of Personal Information
We gather personal information through three primary methods:

• Directly from you when provided.
• Automatically through technologies like cookies (subject to your consent where necessary).
• From third parties, such as our business partners.

1.3 Sharing of Personal Information
Your personal information may be shared under various circumstances, including:

• Facilitating bookings and providing support during your travels.
• Communication purposes.
• Compliance with legal obligations or safeguarding our legal rights.

1.4 Rights and Choices
You have several avenues to exercise your data-protection rights, such as opting out of marketing communications or adjusting preferences in your account settings.

II. Core Principles
We adhere to several core privacy principles:

• We do not sell your personal information.
• Your personal information is not shared unless explicitly permitted or for limited purposes.
• We prioritize the responsibility entrusted to us when you share your information.

III. Collection

3.1 Personal Information
We collect and utilize various personal information types, including:

• Information required for inquiries or bookings.
• Additional details like address or phone number.
• Financial information for processing payments.

3.2 Third Party Account Information
If you use third-party services, you may provide us with related account information, which we handle in accordance with third-party terms and policies.

3.3 Payment Information
We transmit and process payment information securely via our Payment Processor, Stripe.

3.4 Communications
We maintain communications with you to address inquiries or provide assistance.

3.5 Public Comments on the Site
Comments and contributions on our site are retained to enhance service quality.

3.6 Files You Provide
Additional personal information you provide enhances user experience and is processed accordingly.

3.7 Usage Information
We collect data about your interactions with our services to improve functionalities and analyze usage patterns.

IV. Sharing

4.1 Authorized Third Parties
You may authorize third parties to access your information for specific purposes, subject to their terms and policies.

4.2 Compliance
We may disclose information to third parties to comply with legal requirements or safeguard our rights.

4.3 Others Working for Waterfront Palms
Trusted third parties assist us in providing, improving, and protecting our services, with stringent data protection measures in place.

4.4 Business Transfers
In cases of reorganization or acquisition, your information may be transferred, ensuring compliance with data protection laws.

V. Protection
We employ various security measures to safeguard your information, although no method is 100% secure.

VI. Retention
Your personal information is retained as needed to provide services and may be subject to legal retention requirements.

VII. Location
Information may be transferred across borders to provide seamless service, with strict adherence to data protection standards.

VIII. Access
You can request a copy of your personal information held by us, subject to applicable fees.

IX. Communications
We send service-related and optional marketing communications, respecting your preferences.

X. Privacy Shield
We comply with privacy standards, including the EU-U.S. Privacy Shield Framework, ensuring appropriate safeguards for data transfers.

XI. Modifications
We reserve the right to modify this policy, with updates posted on our platform.

XII. Contact Us
For questions or concerns regarding this Privacy Policy, please contact us at admin@waterfrontpalms.com or through the Contact us page.